Text Fraud Alerts are a way for our fraud department to contact you in a timely manner if there is suspicious activity suspected on your Debit Card.
Do I have to enroll my mobile phone number for Text Fraud Alerts?
No. Your mobile phone number will be automatically enrolled if we have your current mobile phone number on our system. To update or verify your mobile phone number, please call:
What is the short code I will receive Text Fraud Alerts from?
What hours will Text Fraud Alerts be sent?
8:00am – 9:00pm local cardholder time based on area code.
Will there be a cost to me for these text messages?
No. There is no charge for Text Fraud Alerts.
Am I able to Opt Out of Text Fraud Alerts?
Yes. You can text STOP at any time to 37268 to opt out of Text Fraud Alerts. If you decide you want to reenroll, text UNDO to 37268. If you opt out of Text Fraud Alerts, you will still receive notification of suspected fraud by phone.